Company Overview
ServiceTitan is the leading mobile, cloud-based software platform for home services companies looking to streamline operations, improve customer service, and grow their business. Their end-to-end solution for the multi-billion dollar residential home services industry includes; CRM, intelligent dispatch, custom reporting, marketing automation, mobile solution for field techs, and accounting integration with Intacct and QuickBooks. Plus, a robust marketplace for additional services, including; online booking, marketing services, background checks, financing, and payment processing. ServiceTitan’s fully operational & modern SaaS offering has been changing home services professionals lives for the better within an industry that has traditionally been underserved by software companies.
Based in LA and founded in 2012, ServiceTitan is backed by leading venture capitalist firms including; Bessemer Venture Partners, Battery Ventures and ICONIQ Capital. They’ve also just recently announced their series-D funding of $165M with new lead investors; Index Ventures and T-Rowe Price, taking their total funding to $326M. www.servicetitan.com. www.servicetitan.com.
3FORTY3 Executive Search Summary
Searches Completed: Chief Marketing Officer, VP Demand Generation
Market Opportunity:
Founded by the sons of tradesmen who discovered that both of their fathers’ professions were vastly underserved by the types of digital tools that were disrupting numerous other industries, ServiceTitan is a truly mission driven company that takes immense pride in helping contractors become more successful and lead better lives – by putting time back into their days and providing a means to:
• Increase revenue by an average of 24% in their first 9 months
• Reduce costs by making employees twice as efficient
• Offer the Best Homeowner Experience evidenced by an industry leading NPS of 75
Because of their singular focus and exceptional products, ServiceTitan has been growing at 2-3x for the last several years and now boasts 600 employees, 3000 happy clients and over $8B in annual transactions on their platform.
